Support
How can we help?
Email us
Help with VESTA, your subscription, or your privacy and data — admin@myvesta.ai
Setting up “Hey VESTA”
To start VESTA hands-free, you use an iPhone accessibility feature called Vocal Shortcuts. You only do this once.
- Open Settings on your iPhone, then tap Accessibility.
- Tap Vocal Shortcuts, then Set Up Vocal Shortcuts (or Add Action).
- Scroll to VESTA and choose Talk to VESTA.
- Type the phrase you'll say — we suggest Hey VESTA — and say it aloud three times when asked.
- Done. Say “Hey VESTA” and she'll open, ready to listen.
Vocal Shortcuts needs iOS 18 or later. Your iPhone listens for the phrase on the device itself — VESTA isn't recording in the background.
Your household
Inviting someone
Ask VESTA to invite them, or use the household settings in the app. They'll receive an invitation to join your household.
Roles
Each member has a role that sets what they can see and change. VESTA checks with the owner before changing or cancelling something that belongs to someone else.
Trial and subscription
- Beta: free while VESTA is in TestFlight.
- After launch: 60 days free, then $29 AUD a month per household. Before your trial ends, VESTA asks whether you'd like to continue — no answer, no charge.
- To cancel: open Settings → tap your name → Subscriptions → VESTA → Cancel Subscription.
- Refunds: request through Apple at reportaproblem.apple.com, or email us and we'll help.
Your data
- Delete your account: in the VESTA app, open Settings → Account → Delete account. Or email admin@myvesta.ai.
- Get a copy of your data or correct something: email admin@myvesta.ai.
- Read the full Privacy Policy.
Beta testers
Found a bug or something that felt off? In TestFlight, take a screenshot and tap Share Beta Feedback, or email admin@myvesta.ai with what you said and what VESTA did. The more specific, the better.
VESTA isn't an emergency service. In an emergency, call 000 (Australia) or 111 (New Zealand).