Legal
Terms of Use
The short version. VESTA helps you organise your household. She's good at it, but she's an AI and can get things wrong, so keep an eye on anything important. Your first 60 days are free and we ask before charging. Nothing here takes away your rights under Australian or New Zealand consumer law.
1. About these terms
These terms are an agreement between you and Lararium AI Industries Pty Ltd (“we”, “us”) for your use of the VESTA app and myvesta.ai. By using VESTA you agree to them. Our Privacy Policy explains how we handle your information.
2. Who can use VESTA
- You must be 18 or over to open a VESTA account.
- As the account holder, you may invite other members of your household, including children, and you're responsible for the roles you give them.
- At launch, VESTA is available in Australia and New Zealand.
3. The beta
While VESTA is in beta through Apple TestFlight, she is free to use. Beta software is still being finished: features may change, be removed, or not work as expected, and we may reset beta data with notice. We'd love your feedback — if you send it, you allow us to use it to improve VESTA.
4. Trial, subscription and the pre-charge promise
- VESTA costs $29 AUD per month per household (or the equivalent shown in the App Store in your country), including GST where applicable.
- New households get a 60-day free trial.
- Before your trial ends, we ask whether you'd like to continue. If you don't confirm, you won't be charged.
- Subscriptions are sold and billed by Apple through your Apple ID and renew monthly until cancelled. You can cancel any time in your iPhone's Settings; cancellation takes effect at the end of the current billing period.
- Refunds are handled by Apple under its policies, without limiting your rights under consumer law.
- If we change the price, we'll tell you in advance and you can cancel before the change applies.
5. What VESTA is — and isn't
VESTA is a household organiser. She uses artificial intelligence to understand and respond to you, which means she can occasionally mishear, misunderstand or make mistakes. Please check anything that really matters — especially times, dates and anything involving health, money or safety.
VESTA is not a medical, psychological, legal or financial service, and is not an emergency service. In an emergency, call 000 in Australia or 111 in New Zealand.
6. Using VESTA well
Please don't:
- use VESTA to harass, monitor or control another person without their knowledge;
- give VESTA alarm codes, gate codes, passwords or card numbers;
- try to break, reverse-engineer or overload the service, or access other households' data;
- use VESTA for anything unlawful.
We may suspend accounts that put other people or the service at risk. Where it's reasonable to do so, we'll tell you first and explain why.
7. Your content
What you tell VESTA stays yours. You give us permission to store and process it only as needed to provide VESTA to your household, as described in our Privacy Policy. You can delete your account and content at any time.
8. Our content
The VESTA app, name, voice, character, artwork and website belong to us or our licensors. You may use them only to use VESTA as intended.
9. Consumer guarantees
Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and in New Zealand under the Consumer Guarantees Act 1993. Nothing in these terms excludes, restricts or modifies those rights.
10. Our responsibility
To the extent the law allows, and subject to section 9:
- we provide VESTA “as is” during the beta;
- we aren't responsible for loss caused by relying on VESTA for something she wasn't designed to do, or by something outside our reasonable control;
- where our liability for a failure to meet a consumer guarantee can be limited, it is limited to supplying the service again or paying the cost of having it supplied again.
11. Ending your use
You can stop using VESTA and delete your account at any time. If we ever decide to close VESTA, we'll give you reasonable notice and a way to get a copy of your household's lists and reminders.
12. Changes to these terms
We may update these terms as VESTA develops. If a change is significant, we'll tell you in the app or by email before it applies.
13. Law and contact
These terms are governed by the laws of Queensland, Australia. Questions? Email admin@myvesta.ai or write to Lararium AI Industries Pty Ltd, Darra QLD 4076, Australia.